Expert Insights on Solar, Batteries and Power Bills

A collection of energy explainers, customer stories and industry perspectives from our crew here at Amber.

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Why comparing battery energy plans is designed to be confusing
Energy Explained
 mins read

If you’ve ever tried to figure out if you're on the right energy plan for your battery, you already know the drill. You open a few retailer websites, line up the offers and within about ten minutes your eyes glaze over. The numbers don't sit side by side. The terms don't mean the same thing. And the harder you look, the less confident you feel. You’re not missing something. The complexity of trying to compare plans is entirely by design.

The government's Solar Sharer Offer is live. Here’s how it will work with Amber.
 mins read

Solar Sharer Offer, the government's new scheme giving households in NSW, SEQ and SA three hours of free electricity every day around midday, launched today, 1 July 2026 - and we think it's a step in the right direction. Now that it's live, we want to share how it will work with Amber. We cover what Solar Sharer actually is, how the rates compare across each network region, what Amber's offer looks like and who the scheme is well suited to.

Is a joining credit just a loyalty tax in disguise?
Energy Explained
 mins read

We've been talking a lot lately about the loyalty tax. A fair question has come up in response - including from some of our own community. Amber gives out referral credits when you join through a friend. Isn't that just a new customer discount wearing a nicer outfit? Aren't we doing the exact thing we criticise? It's a reasonable question. So let's go through what the loyalty tax actually is, how our referral credits work, and why the two aren't the same.

Power prices are falling. So why did your bill just go up?
Expert Insights
 mins read

If you recently heard news that benchmark electricity prices were dropping, then opened an email from your retailer telling you your charges are going up, you're not alone. Hundreds of Aussies have been hitting social media lashing out at their retailers and the rate-rise notices they’ve been receiving ahead of 1 July, saying the opposite. Let's dive into why this is happening.

Your battery is working hard. Is your energy plan keeping up?
Energy Explained
 mins read

You put a battery on the wall because you wanted more from your energy: more independence, a smaller bill, and a system that pays itself back sooner rather than later.You did the research. You weighed up the brands, the sizes, the warranties, maybe spent a few evenings deep in forums working out which inverter played nicely with what.So is your battery actually doing everything it could be doing?

Batteries on wheels: May/June V2X fleet update
Customer Updates
 mins read

Welcome back to our monthly look under the bonnet of Australia's largest residential V2X trial. From mid-May to mid-June, the fleet tested a simple idea: can it still save money when wholesale prices stay flat? Short answer, yes.

Bait and switch: how battery VPP deals reel you in and raise your rates
Energy Explained
 mins read

You’ve seen the ads - "Get $ off the price of your battery", "Enjoy this $ credit on your first bill". All you have to do is connect your battery to their Virtual Power Plant (VPP) - a little side hustle where retailers pool thousands of home batteries together and control when they charge and discharge for additional financial gain.It feels like a win. For the first year, maybe it is. Then the fine print in your VPP starts earning its keep, and you realise the deal was never really built around you.Here's how the play works, so you can spot it before you sign.

The July reprice trap: what happens to battery owners every year on 1 July
Energy Explained
 mins read

If you're anything like us, there's nothing more satisfying than watching your battery bring down your energy bill. But unless you work at Amber, that's probably where your interest in energy pricing ends. Unfortunately that's exactly what your retailer is counting on. Every year around May, the Australian Energy Regulator quietly publishes a document called the Default Market Offer. It's dense, it's dry, and it sets the benchmark for what retailers can charge.

Same old retailers, same old loyalty tax. Why a battery doesn't stop your energy retailer from playing you
Energy Explained
 mins read

You did the smart thing. You got a battery, you're generating your own power and you're sending the excess back to the grid for a bit of cash. You're not just another household at the mercy of an energy retailer anymore. You're ahead of the game. Trouble is, a battery doesn't make you immune to the loyalty tax. You've done the hard part, your bill's already dropped and switching feels like one more job you'll get to later. Retailers know all that, and they're counting on it.

You'll be seeing more from us!
Customer Updates
 mins read

It's been a big 12 months at Amber. More households are getting solar, adding batteries and switching to EVs, and that means more people coming to Amber to make the most of it. We grew fast last year, faster than our support team could keep up with, and some of you waited too long to hear back from us. So we invested heavily in the team, tools and systems to fix that.

Amber scales vehicle-to-grid to 1,000 homes with $13.6m funding
In the Spotlight
 mins read

Amber is expanding its V2G program to 1,000 Australian homes - the largest residential V2G rollout this country has ever seen, backed by an additional $13.6 million in funding from the Australian Renewable Energy Agency (ARENA).

Batteries on wheels: May V2X fleet update
 mins read

As part of our ARENA-funded trial, 50 V2G bidirectional chargers are being installed into Aussie homes across NSW and SA. Each month from here we'll share results from the fleet - a real-world look at how Amber customers are using their EVs to power their homes and send energy back to the grid. We're just getting started, and what's already happening tells a good story.