We pass on true wholesale prices to our customers. The usage price in these documents is Amber’s Bill Guarantee Rate which is the maximum average price we would ever pass through over a calendar quarter (or calendar year for Victorian customers). See our pricing page for prices our customers are paying in your area based on historical data.
These terms generally only apply if you have power from Amber but haven't contacted us (otherwise you'll be on our market terms and conditions which are the main Amber products). This can happen if you have moved into a property where we're already supplying the electricity but you haven't set up an account with us.